backpocket.website GuideGen
GuideGen
Support

Answer it once, send the link every time after that

Support volume is mostly the same twenty questions. Each one is worth a guide, and a guide is worth writing only if it takes two minutes.

For: Support leads, help-centre owners and anyone answering the same ticket for the fifth time.

Reply with a link instead of a paragraph

Publish a guide and get a link anyone can open — no account, no install. Any single step can be linked on its own, so “look at step 7” is a link rather than an instruction.

It reads properly on a phone

Screenshots crop to the part of the screen that matters rather than shrinking a whole desktop window until the text is unreadable, and any image opens full-screen and zooms.

Build the answer from what already happened

Catch-up capture turns the last two minutes into a guide, so the reproduction you just did for yourself becomes the article for everyone else.

Put it in the help centre you already run

Embed the guide with one snippet, or paste it straight into Zendesk, Intercom articles, Notion or Confluence.

Answer one for the last time

Free, unlimited guides, no watermark and no card. Everything runs in your browser until you choose to publish.